Privacy Policy

Effective Date: 01 May 2025

This Privacy Policy sets out how SpectraSync (Pty) Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects the personal information of users (“you”, “your”) who access and use our website at https://www.spectrasync.co.za (“the Site”).

We are committed to ensuring your privacy is protected and that your personal information is processed in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

1. Information We Collect

• Identity and Contact Data: Name, email address, phone number, company name, job title.
• Technical Data: IP address, browser type, device info, operating system, time zone, referring URLs.
• Usage Data: Interactions with the site, page visits, session data.
• Cookies: As detailed in our Cookie Policy.

2. How We Collect Your Data

• Forms you complete on our site.
• Emails or direct communications with us.
• Automatic tracking through cookies and log files.

3. How We Use Your Information

• To respond to inquiries and provide services.
• To analyze and improve our website and offerings.
• To comply with legal obligations.
• To send marketing content (if opted-in).

4. Legal Grounds for Processing

We process your information based on:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Legitimate interests.

5. Disclosure of Information

We may share your data with:

• Trusted service providers and contractors.
• Legal and regulatory authorities.
• Third-party tools like Google Analytics.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience and track website performance. You can manage cookie preferences through your browser settings. Learn more in our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to secure your data. While we strive for maximum security, no system is completely secure.

8. International Data Transfers

If your data is transferred outside of South Africa, we ensure adequate protection measures are in place.

9. Your Rights

• Access, update, or delete your data.
• Withdraw consent at any time.
• Object to processing where applicable.
• Lodge complaints with the Information Regulator.

To exercise these rights, email us at privacy@spectrasync.co.za.

10. Data Retention

We retain personal data only as long as necessary to fulfill its purpose or as required by law.

11. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this policy at any time. All changes will be posted on this page and effective upon publication.

13. Contact Information

If you have any questions, please contact us:

• Email: privacy@spectrasync.co.za
• Phone: +27679050394
• Website: www.spectrasync.co.za